Hi Everybody! Spring is in the air at Royale. We don’t want to get too ahead of ourselves, but what a shift we are feeling! With the rise in availability of vaccines, the space feels a little more like it did a few years ago- busy and full of life.
Over the past year we have navigated so much in terms of maintaining safety protocols, constant covid testing to ensure that we all felt that we were offering safe services at all times, and working closely on our budget’s to sustain the financial hardship that everyone has faced. We feel so humbled by the amount of support that we have felt from the community, we want to extend a huge THANK YOU!
Exciting Changes
The past year has allowed us to reflect & discover how we can evolve Royale. We are happy to share these with you all! One big change is that Syd and Cory have been promoted to our Managing Stylist positions. As a lot of my regular client’s know, Steph and I have taken on responsibility of my parent’s health and financial management needs. With that, plus Steph’s new chapter in her life as a realtor (I am so happy and proud of her for pursuing her dreams!), we decided that it is best for Syd and Cory to take over the operations in the salon. Steph and I will still be in the salon 2-3 days per week to support Syd and Cory and for me to continue to see clients behind the chair. I am also currently taking online classes through the Institute of Integrative Nutrition to continue to develop my skills in health and wellness. These classes were a gift that I gave to myself last year and it is really lighting me up in so many ways!
Areas of focus for Syd and Cory are training and mentoring, monthly reports, scheduling and time off, recruiting and hiring, systems control and development, performance reviews, staff meetings, and of course the everyday problem solving that any leader takes on. They both have been an integral part of our new training systems that we have developed on the Teachable App for our team members in skillsets 1 and 2. Syd and Cory went through our two year long in house training program years ago and, though we were not sure if we could get the results we wanted from an online platform, the outcome has actually been phenomenal. Having these courses available to new team members in a way that does not take senior team members (or my own) time away from clients will save the salon thousands of dollars each year moving forward! This training option has also been amazing for me and Steph to begin developing our online Managers Course, so that Syd and Cory have ongoing references and to allow for ease in these transitions. I have learned a lot over the years in terms of the need for support when team members take over the difficult, yet rewarding task of management.
Both Syd and Cory have a huge amount of passion for education, professionalism and all things team, which is why I know that they will continue to move Royale forward in terms of growth. Give a big congratulations to Sydney and Cory!
Sydney Jaeger, photo by Sam McGranahan, UNVEILED
Cory Gregory, photo by Sam McGranahan, UNVEILED
We are BUSY!
We do not know what “the new norm” will be in months to come, but what we do know is that our focus will continue to offer safe services for all in the salon.
Masks will continue at Royale, as well as distanced stylist stations. We will also continue to have a staff member whose focus is on sanitation throughout the day at all hours when there are more than two stylists working. This team member is called our Team Leader and they help expedite services, sanitize every hour, as well as a number of other tasks. We are beginning to allow more clients into the salon but we have not made the decision to operate at full capacity yet. With that, we are currently VERY full. Our New Talent team members are booked through mid-April and our senior stylists are fully booked until mid-May. Yay!
We are now offering to get on a waitlist and have been able to call clients as soon as an appointment time opens up. If you are having a hard time getting the spot you would prefer, just ask to be put on our waitlist!
More Exciting News!
One more exciting announcement: As of April our New Talent Stylist Kenzie Law will be promoted to full time Stylist! With this she will have a price increase and is fully certified in all hair color and cutting services! This accomplishment comes after eight months of giving her all with our online courses , as well as her years of experience.
Great job Kenzie! Check out her talent on Instagram @hairbykenz.sue
New Talent, Kenzie Law
Thank you everyone for taking the time to read this and all of the continued support! Cheers to more sunshine, being outdoors and reconnecting with friends and family!
-Bridgett