Nine Years! Can you believe it?!
Hello again and thank you for taking the time to open and read this newsletter. We have a lot to be grateful for as a team and at the foundation of this gratitude is all of the love we feel, reflecting on 9 years of business. In nine years we have built great connections in the community, hosted many events to promote local artists and developed many talented stylists. We have also fully focused on how we “do” business, from the systems that we have implemented to pay structure and our training and education focus. It’s been a wild ride and we are here to say thank you to those that have supported us through these developmental years of the business.
We celebrated our anniversary last week by closing the salon early on Friday and heading to Lake Monroe. There we hosted a party for the team on a pontoon boat. It was small and intimate and full of heart. We tried to make it more about the experience, just being together, but had to start the festivities with a few important announcements. Along with the usual sharing of gratitude from the lead team, and then individual team members, we had exciting news to share regarding a couple of promotions. We only announce promotions at our anniversary party in August and our holiday gathering in January.
This year we had two team members getting promoted, Shayna to Skillset two and Sydney to Skillset 4! Shout out & big congrats to them both!
Shayna: Skillset 2
Getting promoted to Skillset 2 is a pretty big deal at the salon. The first 1-2 years at Royale we have a very thorough training program to get newcomers up to speed on how we do things. We first begin by training in areas of communication, customer service, salon software, team leading/assisting the rest of the team, then we move into behind the chair advanced training in areas like precision cutting, razor cutting, barbering skills, hair coloring techniques, foiling, balayage, modern perming, blowouts and more. In that time you work closely with Syd and Cory to formulate your personalized 1-2 year training and mentorship. Moving up to Skillset two takes a lot of focus and Shayna had a very different experience because her first year had major effects from the shut down. Great job persevering Shayna! On September 18 at 6pm, we celebrate Shayna’s accomplishments by way of her Soiree. Shayna’s Soiree will include food and beverages and the big excitement is a hair show created by Shayna. The entire team supports her in this great experience. This is the first one since the pandemic and we are all so excited!
Great job Shayna!
Sydney Skillset 4
Sydney has been promoted this year to Skillset 4, this is a great accomplishment because no one in the history of Royale has been promoted past Skillset 3. Syd took on a leadership/management position alongside Cory at the start of the year and the goal was to get her to this new skillset as soon as possible. In this skillset she will continue to learn leadership skills, communication and additional skills behind the chair. Along with these skills that she began to develop in her prior skillset, she will begin to learn the process of long range planning both financially and creatively. Syd has really excelled at lifting our new team members up by teaching them skills to find ultimate success at Royale. She is a master of systems by way of being organized, efficient, and thoughtful of both the client and the team. Great job Syd, you have worked so hard over the past 5 years!
Go Syd! Go Syd! Go Syd!
Months to come!
As of next week we will be consolidating our two spaces into one. We just signed on for another 2 years in the Wicks Building. Yay!!! To offer more for our team members in terms of the educations that they love, higher wages, and flexibility, we feel so good about this decision. Over the next few moths you will notice some renovations to refresh the space and to feel some new creative vibes. As for the temporary suite we were using to space out the team…… there will be a surprise new business opening and we cannot wait to welcome them as neighbors.
Cheers to many more years as a team with a focus on caring for our unique community. Thank you for the love and support for 9 years!